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We are dedicated to smart waste management 365 days a year: Pilot project “This is How the Friends of the Environment Recycle”
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The pilot project researching the preparedness of the citizens for separate collection of reusable waste
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REEF 2W
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PPI4WASTE
Conference “Promotion of Innovation for Resource Efficiency and Waste Management in Public Procurement”
Workshop on EU waste management guidelines for Zagreb City Holding Ltd. and the City of Zagreb
We are dedicated to smart waste management 365 days a year: Pilot project “This is How the Friends of the Environment Recycle”
Clean Fleets
Free technical support
Clean Fleets discussion board
Workshop “Procurement of energy-efficient vehicles - advantages and practical applications”
The second national workshop of the Clean Fleets project
The pilot project researching the preparedness of the citizens for separate collection of reusable waste
Urban biogas
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FAQ
Which waste is considered biowaste? Which waste is disposed of in the brown bin?
When and where do I have to dispose of yellow bags for plastic and metal packaging? What to do if I have to dispose of larger quantities of plastic and metal packaging?
Where should I keep paper and biowaste bins?
There is a “recycling island” near my home. Do I have to use the paper bin I received?
We make our own compost. Do we have to hand over biowaste?
I was assigned a paper recycling bin. How frequently will waste paper be collected, what are my obligations, and is my monthly bill going to be higher?
What are mixed municipal waste collection days on my street, and what is the governing law?
The owner of our property has changed. How can we change the name on our bills and which documentation do we need?
I no longer live at my old address, do not use this property any more, or no longer have my place of residence registered at this address. What do I have to do to stop paying mixed municipal waste collection and disposal charges?
Can I replace my trash can with a different volume can?
I noticed that my municipal waste can was damaged after the last collection. Is it possible to fix it?
How does Zagreb City Holding Ltd, Subsidiary Čistoća calculate waste collection charges?
Can I pay my bill online?
How is bulky waste collected at present?
How do I apply for the municipal waste collection service?
Which regulations are the charges for Čistoća’s services based on?
Billing error?
How do I submit a compliment, suggestion or complaint?
How do I separate waste properly?
When are the streets cleaned?
Why are there no curbside collections of mixed municipal waste in front of the residents’ homes on my street?
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Separate waste collection
Waste collection and removal
Cleanup of illegal waste sites
Public traffic areas cleanup
Private traffic areas cleanup
Services Rates
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General Terms and Conditions for Customer Services
General Terms and Conditions for Customer Services
Čistoća
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General Terms and Conditions for Customer Services
General Terms and Conditions for Customer Services
I. Amendments to General Terms and Conditions for Customer Services
II. Amendments to General Terms and Conditions for Customer Services
